Customer Service Representative Jobs in Daphne, AL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 64 Jobs

Customer Service Representative

  • Mobile, AL (12 miles from Daphne, AL)
  • 45+ days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 45+ days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Rep

  • Theodore, AL (21 miles from Daphne, AL)
  • 1 day ago
  • Theodore, AL (21 miles from Daphne, AL)
  • 1 day ago

Customer Service Representative Automation Personnel Services is looking for a hardworking, reliable Customer Service Representative for a company based in Theodore, AL....

Customer Service Return Agent Mobile AL

  • Mobile, AL (12 miles from Daphne, AL)
  • 2 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 2 days ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...

Customer Service Delivery Advocate

  • Mobile, AL (12 miles from Daphne, AL)
  • 3 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 3 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service Associate

  • Fairhope, AL (8 miles from Daphne, AL)
  • 4 days ago
  • Fairhope, AL (8 miles from Daphne, AL)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Associate / Cashier

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

Customer Service Associate / Cashier Automation Personnel Services is looking for hard-working Customer Service Associate / Cashier for a company based in Mobile, AL. In this role, you will...

Customer Service Team Member - Mobile 1 N University Blvd, AL (AL0902)

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

Job Details Job Location : Mobile, AL Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Customer Service Agent

  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 5 days ago

Customer Service Agent ALMOB - UA, 8400 Airport Blvd, Mobile, Alabama, United States of America Req #1750 Wednesday, December 4, 2024 Job Summary As a customer service agent you are the first...

Customer Support Specialist

  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 6 days ago
  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 6 days ago

Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is...

Customer Service Representative - Theodore/Mobile

  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 6 days ago
  • Spanish Fort, AL (9 miles from Daphne, AL)
  • 6 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Rep(05800) - 2949 Saint Stephens Rd.

  • Mobile, AL (12 miles from Daphne, AL)
  • 7 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 7 days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Representative

  • Saraland, AL (23 miles from Daphne, AL)
  • 8 days ago
  • Saraland, AL (23 miles from Daphne, AL)
  • 8 days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Customer Service Associate - Temporary

  • Saraland, AL (23 miles from Daphne, AL)
  • 9 days ago
  • Saraland, AL (23 miles from Daphne, AL)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Donor Support Technician

  • Mobile, AL (12 miles from Daphne, AL)
  • 9 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 9 days ago

Customer Service - Donor Support Technician locations Americas, US-AL, Mobile284, CSL Plasma time type Part time posted on Posted Yesterday job requisition id R-252500 The Opportunity Responsible...

Medical Screener - Reception Technician (Customer Service)

  • Mobile, AL (12 miles from Daphne, AL)
  • 9 days ago
  • Mobile, AL (12 miles from Daphne, AL)
  • 9 days ago

Medical Screener - Reception Technician (Customer Service) locations Americas, US-AL, Mobile284, CSL Plasma time type Part time posted on Posted Yesterday job requisition id R-252505 The...

Demographic Data for Daphne, AL

Moving to Daphne, AL? Find some basic demographic data about Daphne, AL below.


Local
National
53,754
1,397
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Daphne, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Daphne, AL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Daphne, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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