Customer Service Representative Jobs in Cullman, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Customer Service Representative Cullman, Alabama, Alabama POSTED DATE 03/05/2025 CLOSING DATE 03/12/2025 Performs general office support and routine day-to-day operations of a medium-sized, full-service...
Retail Customer Service Cashier
- Vinemont, AL (13 miles from Cullman, AL)
- 9 days ago
- Vinemont, AL (13 miles from Cullman, AL)
- 9 days ago
Req ID: 453185 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(05867) - 602 11th Avenue NW
- Arab, AL (18 miles from Cullman, AL)
- 13 days ago
- Arab, AL (18 miles from Cullman, AL)
- 13 days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Store 2704889: 6001 AL Hwy 157, Cullman, Alabama 35055 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05887) - 241 Highway 31 S. #30
- Hartselle, AL (22 miles from Cullman, AL)
- 60+ days ago
- Hartselle, AL (22 miles from Cullman, AL)
- 60+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05316) - 110 5th St E
- Warrior, AL (23 miles from Cullman, AL)
- 60+ days ago
- Warrior, AL (23 miles from Cullman, AL)
- 60+ days ago
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it...
Member Service Representative Mon - Fri 530am to 130pm
- Cullman, AL
- 90+ days ago
- Cullman, AL
- 90+ days ago
Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Customer Service Rep(05890) - 993 2nd Ave. East
- Oneonta, AL (22 miles from Cullman, AL)
- 90+ days ago
- Oneonta, AL (22 miles from Cullman, AL)
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
Customer Service Rep(05398) - 5019 Highway 31
- Hanceville, AL (10 miles from Cullman, AL)
- 90+ days ago
- Hanceville, AL (10 miles from Cullman, AL)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Demographic Data for Cullman, AL
Moving to Cullman, AL? Find some basic demographic data about Cullman, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cullman, AL
Highest Education Level
Customer Service Representatives in Cullman, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »