Customer Service Representative Jobs in Birmingham, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Zone Store Customer Service Specialist
- Homewood, AL (3 miles from Birmingham, AL)
- 7 days ago
- Homewood, AL (3 miles from Birmingham, AL)
- 7 days ago
This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Health & Wellness - Customer Service & Sales Rep
- Birmingham, AL
- 11 hours ago
- Birmingham, AL
- 11 hours ago
Restore Hyper Wellness Health & Wellness - Customer Service & Sales Rep in Birmingham , Alabama Restore Hyper Wellness in Mtn Brook opened in December 2021. We are locally owned and operated, and...
Accounts Receivables/Customer Service
- Bessemer, AL (11 miles from Birmingham, AL)
- 1 day ago
- Bessemer, AL (11 miles from Birmingham, AL)
- 1 day ago
Overview Associate will be responsible for the correct pricing and invoicing of materials to customers and maintain customer files, billing activity and collections. High attention to detail,...
Customer Service Representative Medical
- Hoover, AL (6 miles from Birmingham, AL)
- 1 day ago
- Hoover, AL (6 miles from Birmingham, AL)
- 1 day ago
Job Posting: Customer Service Representative Medical Location: HWY 280 - Birmingham, AL (On-site) Salary: $17/h Company Overview: Join our clients client services team in Birmingham, AL, is dedicated...
- Center Point, AL (10 miles from Birmingham, AL)
- 1 day ago
- Center Point, AL (10 miles from Birmingham, AL)
- 1 day ago
Company DescriptionCore Values distinguish a Company's identity. They are the set of ethics and principles that govern a company's decision making and actions. They also serve as the foundation...
Zone Bilingual Customer Service Specialist (Spanish)
- Chelsea, AL (16 miles from Birmingham, AL)
- 2 days ago
- Chelsea, AL (16 miles from Birmingham, AL)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Cashier
- Mc Calla, AL (23 miles from Birmingham, AL)
- 2 days ago
- Mc Calla, AL (23 miles from Birmingham, AL)
- 2 days ago
Req ID: 453207 Address: 22183 Hwy 216 McCalla, AL, 35111 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Remote Customer Service Rep - Position Starting 4/21/2025
- Birmingham, AL
- 2 days ago
- Birmingham, AL
- 2 days ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkSales Associate, Apartments.com- Birmingham Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online...
TM Client Service Specialist I
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional client experience. This position will be responsible for handling all Treasury Management...
Customer Service Representative Job
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 5 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Specialist - Accounting
- Columbiana, AL (23 miles from Birmingham, AL)
- 5 days ago
- Columbiana, AL (23 miles from Birmingham, AL)
- 5 days ago
The Customer Service Representative Accounting plays a crucial role in maintaining accurate financial records and providing essential support to the Financial Services Department....
Customer Service - Facility Maintenance Services
- Birmingham, AL
- 6 days ago
- Birmingham, AL
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Rep(05853) - 1720 decatur hwy #1
- Fultondale, AL (6 miles from Birmingham, AL)
- 6 days ago
- Fultondale, AL (6 miles from Birmingham, AL)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Birmingham, AL
Moving to Birmingham, AL? Find some basic demographic data about Birmingham, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Birmingham, AL
Highest Education Level
Customer Service Representatives in Birmingham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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