Customer Service Representative Jobs in Auburn, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Opelika, AL (9 miles from Auburn, AL)
- 4 days ago
- Opelika, AL (9 miles from Auburn, AL)
- 4 days ago
Customer Service Representative Stark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Store Customer Service Specialist
- Opelika, AL (9 miles from Auburn, AL)
- 11 days ago
- Opelika, AL (9 miles from Auburn, AL)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store 2706703: 600 Shug Jordan Pkwy, Auburn, Alabama 36832 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Smiths Station, AL (22 miles from Auburn, AL)
- 2 days ago
- Smiths Station, AL (22 miles from Auburn, AL)
- 2 days ago
Req ID: 452603 Address: 747 Lee Road 248 Smiths Station, AL, 36877 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
CUSTOMER SERVICE REPRESENTATIVE-UBO Department: Finance Pay Grade: 105 FLSA Status: Non-Exempt Personnel Status: Regular Full-Time JOB SUMMARY This position is responsible for providing customer service...
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Opelika, AL (9 miles from Auburn, AL)
- 6 days ago
- Opelika, AL (9 miles from Auburn, AL)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Retail Customer Experience Coordinator
- Valley, AL (21 miles from Auburn, AL)
- 11 days ago
- Valley, AL (21 miles from Auburn, AL)
- 11 days ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
Customer Service Rep(05801) - 175 North College Street
- Auburn, AL
- 26 days ago
- Auburn, AL
- 26 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Lead Customer Service Representative
- Opelika, AL (9 miles from Auburn, AL)
- 30+ days ago
- Opelika, AL (9 miles from Auburn, AL)
- 30+ days ago
Store 2706698: 511 2nd Ave, Opelika, Alabama 36801 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2701555: 171 E Glenn Ave, Auburn, Alabama 36830 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05802) - 1451-A Gateway Drive
- Opelika, AL (9 miles from Auburn, AL)
- 60+ days ago
- Opelika, AL (9 miles from Auburn, AL)
- 60+ days ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Medical Screener - Reception Technician (Customer Service)
- Auburn, AL
- 60+ days ago
- Auburn, AL
- 60+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Associate Seasonal Jan thru Apr 25
- Opelika, AL (9 miles from Auburn, AL)
- 90+ days ago
- Opelika, AL (9 miles from Auburn, AL)
- 90+ days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Opelika office! Come...
Demographic Data for Auburn, AL
Moving to Auburn, AL? Find some basic demographic data about Auburn, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Auburn, AL
Highest Education Level
Customer Service Representatives in Auburn, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »