Customer Service Representative Jobs in Anniston, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 2709309: 22 Choccolocca, Anniston, Alabama 36201 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Leader - #5122 - Eastaboga, AL
- Eastaboga, AL (7 miles from Anniston, AL)
- 23 days ago
- Eastaboga, AL (7 miles from Anniston, AL)
- 23 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - #5121 - Lincoln, AL
- Lincoln, AL (11 miles from Anniston, AL)
- 23 days ago
- Lincoln, AL (11 miles from Anniston, AL)
- 23 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Representative
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
Store 2723667: 1601 Al Hwy 21 S, Oxford, Alabama 36203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Heflin, AL (21 miles from Anniston, AL)
- 30+ days ago
- Heflin, AL (21 miles from Anniston, AL)
- 30+ days ago
Req ID: 452604 Address: 6647 Hwy 46 Heflin, AL, 36264 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
- Pell City, AL (21 miles from Anniston, AL)
- 45+ days ago
- Pell City, AL (21 miles from Anniston, AL)
- 45+ days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service....
Position description Job title Customer Service Representative Panels Contract type Full-time About us Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard...
Retail Customer Service Associate
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
- Oxford, AL (8 miles from Anniston, AL)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Pell City, AL (21 miles from Anniston, AL)
- 45+ days ago
- Pell City, AL (21 miles from Anniston, AL)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Rainbow City, AL (20 miles from Anniston, AL)
- 45+ days ago
- Rainbow City, AL (20 miles from Anniston, AL)
- 45+ days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Customer Service Representative- Oxford, AL
- Oxford, AL (8 miles from Anniston, AL)
- 60+ days ago
- Oxford, AL (8 miles from Anniston, AL)
- 60+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Rep(05860) - 405 Pelham RD S.
- Jacksonville, AL (14 miles from Anniston, AL)
- 90+ days ago
- Jacksonville, AL (14 miles from Anniston, AL)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Anniston, AL
Moving to Anniston, AL? Find some basic demographic data about Anniston, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Anniston, AL
Highest Education Level
Customer Service Representatives in Anniston, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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