Customer Service Representative Jobs in Albertville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative
- Gadsden, AL (23 miles from Albertville, AL)
- 23 hours ago
- Gadsden, AL (23 miles from Albertville, AL)
- 23 hours ago
Store 2723649: 1205 W Meighan Blvd, Gadsden, Alabama 35901 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Gadsden, AL (23 miles from Albertville, AL)
- 23 hours ago
- Gadsden, AL (23 miles from Albertville, AL)
- 23 hours ago
Store 2723674: 100 Taylor Dr, Gadsden, Alabama 35904 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Representative (Gadsden)
- Gadsden, AL (23 miles from Albertville, AL)
- 3 days ago
- Gadsden, AL (23 miles from Albertville, AL)
- 3 days ago
Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto...
Customer Experience Representative
- Arab, AL (14 miles from Albertville, AL)
- 4 days ago
- Arab, AL (14 miles from Albertville, AL)
- 4 days ago
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers....
Customer Service Representative 3.2 3.2 out of 5 stars 703 Railroad Avenue, Albertville, AL 35950 Excellent Communication Skills. Computer Skills: MS Word....
Customer Service Representative
- Attalla, AL (16 miles from Albertville, AL)
- 7 days ago
- Attalla, AL (16 miles from Albertville, AL)
- 7 days ago
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential customer...
Customer Account Representative
- Gadsden, AL (23 miles from Albertville, AL)
- 10 days ago
- Gadsden, AL (23 miles from Albertville, AL)
- 10 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Gadsden, AL (23 miles from Albertville, AL)
- 11 days ago
- Gadsden, AL (23 miles from Albertville, AL)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Service Specialist (Spanish)
- Gadsden, AL (23 miles from Albertville, AL)
- 27 days ago
- Gadsden, AL (23 miles from Albertville, AL)
- 27 days ago
Sherwin-Williams Bilingual Customer Service Specialist (Spanish) in Gadsden , Alabama Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer...
Bilingual Customer Service Specialist (Spanish)
- Gadsden, AL (23 miles from Albertville, AL)
- 30+ days ago
- Gadsden, AL (23 miles from Albertville, AL)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Rainbow City, AL (24 miles from Albertville, AL)
- 45+ days ago
- Rainbow City, AL (24 miles from Albertville, AL)
- 45+ days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Customer Service Rep(05867) - 602 11th Avenue NW
- Arab, AL (14 miles from Albertville, AL)
- 45+ days ago
- Arab, AL (14 miles from Albertville, AL)
- 45+ days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
U-Box Customer Care Representative (CDL)
- Guntersville, AL (6 miles from Albertville, AL)
- 90+ days ago
- Guntersville, AL (6 miles from Albertville, AL)
- 90+ days ago
Location: 11388 US Hwy 431, Guntersville, Alabama 35976 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Demographic Data for Albertville, AL
Moving to Albertville, AL? Find some basic demographic data about Albertville, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Albertville, AL
Highest Education Level
Customer Service Representatives in Albertville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »