Customer Service Manager Jobs in Belle, WV
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Overview PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Part Time Operations...
Customer Service Supervisor - Cross Functional
- Charleston, WV (12 miles from Belle, WV)
- 2 days ago
- Charleston, WV (12 miles from Belle, WV)
- 2 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
IT Technical Client Success Manager II
- Charleston, WV (12 miles from Belle, WV)
- 5 days ago
- Charleston, WV (12 miles from Belle, WV)
- 5 days ago
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote Work- Charleston, WV (12 miles from Belle, WV)
- 8 days ago
- Charleston, WV (12 miles from Belle, WV)
- 8 days ago
Call Center experience preferred. Minimum two years of related experience....
- Charleston, WV (12 miles from Belle, WV)
- 10 days ago
- Charleston, WV (12 miles from Belle, WV)
- 10 days ago
Wilson Language Training Customer Success Manager in Charleston , West Virginia Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are...
Customer Success Manager - Healthcare SaaS (USA-Remote)
- Charleston, WV (12 miles from Belle, WV)
- 11 days ago
- Charleston, WV (12 miles from Belle, WV)
- 11 days ago
Wolters Kluwer Customer Success Manager - Healthcare SaaS (USA-Remote) in Charleston , West Virginia NOTE: This is a hybrid position that requires eight days a month in office at a specified...
Customer Service Team Lead - Full-Time
- Charleston, WV (12 miles from Belle, WV)
- 16 days ago
- Charleston, WV (12 miles from Belle, WV)
- 16 days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Associate Customer Success Manager
- Charleston, WV (12 miles from Belle, WV)
- 18 days ago
- Charleston, WV (12 miles from Belle, WV)
- 18 days ago
Verint Systems, Inc. Associate Customer Success Manager in Charleston , West Virginia At Verint, we believe customer engagement is the core of every global brand. Our mission is to help...
Taft Hartley Client Service Manager
- South Charleston, WV (14 miles from Belle, WV)
- 25 days ago
- South Charleston, WV (14 miles from Belle, WV)
- 25 days ago
center experience is an asset When you join our team: We'll empower you to learn and grow the career you want....
- South Charleston, WV (14 miles from Belle, WV)
- 45+ days ago
- South Charleston, WV (14 miles from Belle, WV)
- 45+ days ago
The pay range is $60,000.00 - $120,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and...
Demographic Data for Belle, WV
Moving to Belle, WV? Find some basic demographic data about Belle, WV below.
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Salary for Customer Service Manager Jobs in Belle, WV
Highest Education Level
Customer Service Managers in Belle, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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