Customer Service Manager Jobs in Vermont
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Manager in North Clarendon , Vermont This job was posted by : For more information, please see: To see full JD, please click here...
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote Worklink Adecco is seeking Customer Service Managers for immediate openings with a local client in North Clarendon, VT....
Call Center experience preferred. Minimum two years of related experience....
Wilson Language Training Customer Success Manager in Montpelier , Vermont Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Retail Manager - Customer Experience Manager PT
- Burlington, VT
- 16 days ago
- Burlington, VT
- 16 days ago
Store - BURLINGTON, VT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Airport Customer Service Supervisor (Delta) - BTV - 5369
- Burlington, VT
- 17 days ago
- Burlington, VT
- 17 days ago
Airport Customer Service Supervisor (Delta) - BTV - 5369 at Unifi Aviation LLC in S. Burlington, Vermont, United States Job Description General information Job Title Airport Customer Service...
Verint Systems, Inc. Associate Customer Success Manager in Montpelier , Vermont At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations...
PT Customer Experience Manager - Nights and Weekends
- Burlington, VT
- 20 days ago
- Burlington, VT
- 20 days ago
Michaels PT Customer Experience Manager - Nights and Weekends in BURLINGTON , Vermont Store - BURLINGTON, VT Deliver a customer centric shopping experience by managing and delivering effective...
Client Services Manager Call Center & Customer Service $ 70000 - $ 90000 / Year location_on North Clarendon, Vermont work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Customer Service Manager / Production Planner
- North Clarendon, VT
- 21 days ago
- North Clarendon, VT
- 21 days ago
Customer Service Manager / Production Planner Our people are the heart of our business....
center experience is an asset When you join our team: We'll empower you to learn and grow the career you want....
This job was posted by : For moreinformation, please see: The Vermont Country Store is one of the most unique and belovedcompanies in America. Orton Family owned since 1946, the company offersa...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Vermont
Highest Education Level
Customer Service Managers in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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