Customer Service Manager Jobs in Humble, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Houston, TX (17 miles from Humble, TX)
- 21 hours ago
- Houston, TX (17 miles from Humble, TX)
- 21 hours ago
Customer Care ManagerFull TimeHouston+2 More Locations14 days agoRequisition ID: 1518The Customer Care Manager will hold a permanent, full-time position within our Operations and Maintenance...
H&B Associate Director - Client Service Team
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
As a Health and Benefits Associate Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and...
- Mont Belvieu, TX (24 miles from Humble, TX)
- 1 day ago
- Mont Belvieu, TX (24 miles from Humble, TX)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Client Success Manager (CSM) - CIS
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability...
Associate Manager - Client Services
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
Infosys is seeking an Associate Manager of Client Services. The Associate ManagerClient Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works...
PT Customer Experience manager
- Shenandoah, TX (18 miles from Humble, TX)
- 7 days ago
- Shenandoah, TX (18 miles from Humble, TX)
- 7 days ago
Store - HSTN-WOODLANDS, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
Fiber Glass Systems, a business under NOV is hiring! Responsible for communicating with customer, understanding their needs and ensuring a smooth sales process. Required to build instant rapport...
Import Customer Service Manager
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
Import Customer Service Manager Houston, TX 77032 Employment Type: Direct Hire Job Function: Supply Chain Job ID: 134385 Pay Range: $125,000-135,000 / year Job Description Our client, located near BUSH...
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
- Houston, TX (17 miles from Humble, TX)
- 8 days ago
Customer Experience Manager Req Id: 919 Workplace Type: On-Site Job Shift: 1st Brand: Ryerson Job Location: Houston Summary Welcome to Ryerson, where exceptional career opportunities await. As a...
- Houston, TX (17 miles from Humble, TX)
- 9 days ago
- Houston, TX (17 miles from Humble, TX)
- 9 days ago
This position will assist the staff in daily client related activities, all of which revolve around projecting a positive image of the firm through relationship building and the diplomatic...
- Houston, TX (17 miles from Humble, TX)
- 9 days ago
- Houston, TX (17 miles from Humble, TX)
- 9 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Pasadena, TX (21 miles from Humble, TX)
- 11 days ago
- Pasadena, TX (21 miles from Humble, TX)
- 11 days ago
Store - HSTN-PASADENA, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Success Manager, Marcura Claims
- Houston, TX (17 miles from Humble, TX)
- 11 days ago
- Houston, TX (17 miles from Humble, TX)
- 11 days ago
Join Marcura as a Customer Success Manager, Marcura Claims - A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our...
Remote Work- Houston, TX (17 miles from Humble, TX)
- 14 days ago
- Houston, TX (17 miles from Humble, TX)
- 14 days ago
Join us on the journey to help build the world using applied robotics and AI! Novarc Technologies is a full-stack robotics company helping to build the world using applied robotics and AI....
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Houston, TX (17 miles from Humble, TX)
- 15 days ago
- Houston, TX (17 miles from Humble, TX)
- 15 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
Demographic Data for Humble, TX
Moving to Humble, TX? Find some basic demographic data about Humble, TX below.
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Salary for Customer Service Manager Jobs in Humble, TX
Highest Education Level
Customer Service Managers in Humble, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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