Customer Service Manager Jobs in Humble, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Houston, TX (17 miles from Humble, TX)
- 30+ days ago
- Houston, TX (17 miles from Humble, TX)
- 30+ days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : Job Description BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Houston, TX (17 miles from Humble, TX)
- 6 hours ago
- Houston, TX (17 miles from Humble, TX)
- 6 hours ago
Job Summary: The Customer Service Manager is responsible for solving complex, multi-faceted problems facing day to day operations ensuring quality and efficiency of the Customer Service department....
Customer Service Administrator 1
- South Houston, TX (23 miles from Humble, TX)
- 12 hours ago
- South Houston, TX (23 miles from Humble, TX)
- 12 hours ago
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
Director, SaaS Customer Success Manager Technology Multiple Locations
- Houston, TX (17 miles from Humble, TX)
- 16 hours ago
- Houston, TX (17 miles from Humble, TX)
- 16 hours ago
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks...
Customer Service Manager - Fully Remote Position
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing...
Remote Work- Houston, TX (17 miles from Humble, TX)
- 1 day ago
- Houston, TX (17 miles from Humble, TX)
- 1 day ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Customer Experience Manager Part Time Michaels Stores - 3.4 Humble, TX Job Details Part-time Estimated: $25.8K - $35.3K a year 14 hours ago Benefits Health insurance Dental insurance Tuition...
Account Manager - 12 Month Contract
- Houston, TX (17 miles from Humble, TX)
- 3 days ago
- Houston, TX (17 miles from Humble, TX)
- 3 days ago
Job ID - ( 251704018 ) Description Account Manager- 12 Month Contract- (Canada) Job Summary: The Account Manager serves as the first person most customers communicate with when they have a...
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
Customer Service Lead Full Time Houston, TX Customer Service Lead provides leadership and coaching to CSRs on utilizing the best techniques to resolve inquiries and collection accounts, as well as...
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
Customer Service Supervisor Houston, TX Description We are looking for a Customer Service Supervisor to oversee and guide a team of customer service representatives in providing high-quality...
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
Customer Service Supervisor Houston-Onsite 15150 West Drive Houston TX 77053 Pay: $70,000 - $75,000 Job Objective: To lead associates, processes, and policies of RelaDyne in a manner of excellence...
Customer Success Manager - Power and Renewables
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
- Houston, TX (17 miles from Humble, TX)
- 4 days ago
Account Director, Power & Renewables Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower...
Payroll Customer Success Manager
- Houston, TX (17 miles from Humble, TX)
- 5 days ago
- Houston, TX (17 miles from Humble, TX)
- 5 days ago
Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Payroll Customer Success Manager to join our team. This is a role based out of our Houston, TX Office. ABOUT MITSUBISHI HEAVY...
Customer Success Manager, Trading & Risk - 2580
- Houston, TX (17 miles from Humble, TX)
- 6 days ago
- Houston, TX (17 miles from Humble, TX)
- 6 days ago
Customer Success Manager Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to...
Demographic Data for Humble, TX
Moving to Humble, TX? Find some basic demographic data about Humble, TX below.
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Humble, TX
Highest Education Level
Customer Service Managers in Humble, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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