Customer Service Manager Jobs in Coraopolis, PA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- McMurray, PA (16 miles from Coraopolis, PA)
- 2 days ago
- McMurray, PA (16 miles from Coraopolis, PA)
- 2 days ago
1. **Admin/Customer Service** - for our client in **Greentree**. Company working with workers compensation claims. Monday through Friday 8:30 AM to 5:00 PM. Can be flexible on the schedule. $20.00...
- Pleasant Hills, PA (15 miles from Coraopolis, PA)
- 4 days ago
- Pleasant Hills, PA (15 miles from Coraopolis, PA)
- 4 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
FT Customer Experience Manager
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 4 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 4 days ago
Store - PITT-ROBINSON TOWNSHIP, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
- Pittsburgh, PA (8 miles from Coraopolis, PA)
- 7 days ago
- Pittsburgh, PA (8 miles from Coraopolis, PA)
- 7 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Bridgeville, PA (12 miles from Coraopolis, PA)
- 8 days ago
- Bridgeville, PA (12 miles from Coraopolis, PA)
- 8 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Carnegie, PA (8 miles from Coraopolis, PA)
- 10 days ago
- Carnegie, PA (8 miles from Coraopolis, PA)
- 10 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 12 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 12 days ago
Customer Experience Manager Department: Audience Reports To: Associate Director of Audience Job Status : Full Time FLSA Status : Exempt Work Schedule : Varies Positions Supervised: Customer...
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 14 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 14 days ago
SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster...
- Pittsburgh, PA (12 miles from Coraopolis, PA)
- 16 days ago
- Pittsburgh, PA (12 miles from Coraopolis, PA)
- 16 days ago
SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster...
Customer Experience Manager - Victoria's Secret - The Mall at Robinson - Pittsburgh, PA
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 17 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 17 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Facility Customer Service Coordinator
- Ambridge, PA (6 miles from Coraopolis, PA)
- 18 days ago
- Ambridge, PA (6 miles from Coraopolis, PA)
- 18 days ago
The Facility Coordinator works closely with customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.This position contributes...
Client Service Manager Trainee - Achieve July 2025
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 24 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 24 days ago
Job Summary Our Front End Team Leaders oversee all Front End, Cash Office, and Service Desk Operations. They are responsible for directing, ordering materials and supplies, and implementing...
Client Success Manager, Alinea Engage (Client Management IV) - REMOTE
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 45+ days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 45+ days ago
About Net Health Belong. Thrive. Make a Difference. Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may...
Remote Work- Penn Hills, PA (19 miles from Coraopolis, PA)
- 60+ days ago
- Penn Hills, PA (19 miles from Coraopolis, PA)
- 60+ days ago
Join the Leader in Complex Rehabilitation Technology - Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation's leading provider of Complex Rehabilitation...
Demographic Data for Coraopolis, PA
Moving to Coraopolis, PA? Find some basic demographic data about Coraopolis, PA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Coraopolis, PA
Highest Education Level
Customer Service Managers in Coraopolis, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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