Customer Service Manager Jobs in Sparks, NV
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Reno, NV (3 miles from Sparks, NV)
- 18 days ago
- Reno, NV (3 miles from Sparks, NV)
- 18 days ago
We are looking for a Client Success Manager (CSM) with 3PL and/or Fulfillment experience. This is an opportunity to focus on building long-term relationships with clients to create a positive...
- Reno, NV (3 miles from Sparks, NV)
- 19 days ago
- Reno, NV (3 miles from Sparks, NV)
- 19 days ago
Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands...
- Reno, NV (3 miles from Sparks, NV)
- 60+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 60+ days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Customer Service Lead NV, Job 136.25
- Reno, NV (3 miles from Sparks, NV)
- 29 days ago
- Reno, NV (3 miles from Sparks, NV)
- 29 days ago
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Client Service Coordinator - 001308
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
Customer Service Manager Job Category: Operations Management Requisition Number: CUSTO004592 Posting Details Posted: March 7, 2025 Full-Time Locations Showing 1 location Reno, NV 89502, USA Job Details...
- Reno, NV (3 miles from Sparks, NV)
- 90+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 90+ days ago
Customer Service Supervisor Remote/Nevada (Reno or Las Vegas) The Customer Service Supervisor at United Interactive will oversee the Customer Service (CS) team, working independently Thursday...
Demographic Data for Sparks, NV
Moving to Sparks, NV? Find some basic demographic data about Sparks, NV below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Sparks, NV
Highest Education Level
Customer Service Managers in Sparks, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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