Customer Service Manager Jobs in Benton City, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
LAR Customer Service Coordinator (Trilingual)
- Mexico, MO (7 miles from Benton City, MO)
- 21 days ago
- Mexico, MO (7 miles from Benton City, MO)
- 21 days ago
LAR Customer Service Coordinator (Trilingual) Mexico City Your skills in Spanish, Portuguese and English make you the perfect fit for this highly rewarding role. You will play a front-line role in...
LAR Customer Service Coordinator (Bilingual)
- Mexico, MO (7 miles from Benton City, MO)
- 21 days ago
- Mexico, MO (7 miles from Benton City, MO)
- 21 days ago
LAR Customer Service Coordinator (Bilingual) Mexico City Your skills in Spanish and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our...
- Centralia, MO (20 miles from Benton City, MO)
- 30+ days ago
- Centralia, MO (20 miles from Benton City, MO)
- 30+ days ago
Job Overview Lead, mentor, and supervise a Customer Service team as they satisfy, transact, communicate, and resolve business solutions with our customers and sales organization. Be the subject...
Burokaufmann/frau (m/w/d) Customer Service Coordinator
- Benton City, MO
- 90+ days ago
- Benton City, MO
- 90+ days ago
Unternehmensbeschreibung BE THE CHANGE I BE SGS heit es fur neugierige, leidenschaftliche und engagierte Menschen, die Stabilitat, Entwicklungsmoglichkeiten und die Chance suchen, etwas zu...
Demographic Data for Benton City, MO
Moving to Benton City, MO? Find some basic demographic data about Benton City, MO below.
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Salary for Customer Service Manager Jobs in Benton City, MO
Highest Education Level
Customer Service Managers in Benton City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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