Customer Service Manager Jobs in Pearl City, HI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Sr Lead Customer Experience Manager
- Honolulu, HI (8 miles from Pearl City, HI)
- 1 day ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 1 day ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Manager, Customer Service, SOCC- Limited Term
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
This position reports to the SOCC Senior Customer Service Manager....
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
Client Services Manager BAYADA Home Health Care - 3.8 Honolulu, HI Job Details Up to $48,000 a year 9 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement...
- Honolulu, HI (8 miles from Pearl City, HI)
- 6 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 6 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Mililani, HI (3 miles from Pearl City, HI)
- 9 days ago
- Mililani, HI (3 miles from Pearl City, HI)
- 9 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Supervisor Customer Service - HNAS
- Honolulu, HI (8 miles from Pearl City, HI)
- 14 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 14 days ago
terminology and policy, HARRIET, HCPCS codes, group benefits, complex pharmacy claim workflow (including claim adjudication of claim processing and/or rejections) LICENSES or CERTIFICATIONS Required...
Client Service Manager - Hawaii
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Hawaii. The Client Services Manager plays a vital role in developing client...
- Honolulu, HI (8 miles from Pearl City, HI)
- 19 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 19 days ago
RELX INC Account Manager GME in Honolulu , Hawaii Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that...
- Honolulu, HI (8 miles from Pearl City, HI)
- 21 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 21 days ago
Datavant Client Success Manager in Honolulu , Hawaii Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by...
Agriculture Customer Service Coordinator
- Honolulu, HI (8 miles from Pearl City, HI)
- 27 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 27 days ago
Full-time, Agriculture Customer Service Coordinator Location: Iwilei Industry: Agriculture Schedule: Monday through Friday from 7:30am to 4:30pm Pay: $22.00 per hour *Candidates must be in state...
Customer Service Coordinator (Part-time)
- Honolulu, HI (8 miles from Pearl City, HI)
- 30+ days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 30+ days ago
Part-time, Customer Service Coordinator Location: Honolulu Industry: Insurance Schedule: Monday through Friday from 9:00 AM - 1:00 PM (4 hours per day) Pay: $18.00 - $20.00 per hour (depending on...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Pearl City, HI
- 30+ days ago
- Pearl City, HI
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Client Service Manager, Captives
- Honolulu, HI (8 miles from Pearl City, HI)
- 45+ days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 45+ days ago
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager. This role can be based in any US office location. The Client...
Demographic Data for Pearl City, HI
Moving to Pearl City, HI? Find some basic demographic data about Pearl City, HI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Pearl City, HI
Highest Education Level
Customer Service Managers in Pearl City, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »