Customer Service Manager Jobs in Largo, FL

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 35 Jobs

Client Service Coordinator - 001169

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 12 hours ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 12 hours ago

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...

Customer Service Lead - Part-Time

  • Tampa, FL (21 miles from Largo, FL)
  • 13 hours ago
  • Tampa, FL (21 miles from Largo, FL)
  • 13 hours ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Client Service Manager - Water Resources

  • Tampa, FL (21 miles from Largo, FL)
  • 13 hours ago
  • Tampa, FL (21 miles from Largo, FL)
  • 13 hours ago

Job Title - Client Service Manager - Water Resources Location - Minneapolis, Minnesota, West Palm Beach Florida Job Type - Hybrid, Onsite ABOUT STANLEY CONSULTANTS Improving Lives Since 1913....

Customer Experience Manager

  • Largo, FL
  • 1 day ago
  • Largo, FL
  • 1 day ago

Store - TAMPA-LARGO, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Full-Time Customer Service Supervisor

  • Westchase, FL (15 miles from Largo, FL)
  • 2 days ago
  • Westchase, FL (15 miles from Largo, FL)
  • 2 days ago

Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...

Customer Success Manager - Provider

  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago

Customer Success Manager - Provider REQUISITION ID: 4508 Location: Tampa, FL Travel Requirement: 20% Inovalon was founded in 1998 on the belief that technology, and data specifically, would...

Customer Service Manager / Dispatcher

  • Largo, FL
  • 4 days ago
  • Largo, FL
  • 4 days ago

We are HVAC and Roofing Company seeking a Customer Service Manager / Dispatcher to oversee our customer service team and manage the dispatching of service technicians for our growing air conditioning...

Customer Success Manager

  • Tampa, FL (21 miles from Largo, FL)
  • 4 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 4 days ago

The role of Customer Success Manager is responsible for retaining, building and growing the software and licensing customer base. This key strategic position requires a customer focused...

Senior Manager Customer Service

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago

Contract: [[cust_TypeOfContract]] Compensation: [[salaryMin]] If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic...

Client Service Coordinator

  • Clearwater, FL (4 miles from Largo, FL)
  • 4 days ago
  • Clearwater, FL (4 miles from Largo, FL)
  • 4 days ago

Position Description Client Service Coordinator - Job Description.docx 1 of 3 Last Revised: 08/20/2013 JP JOB TITLE Client Service Coordinator TEAM Hospital FUNCTION, FAMILY Service Operations...

Client Service Coordinator - 002771

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...

Customer Experience Manager - 946/Tyrone

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 4 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

HVAC - Membership Coordinator (customer service)

  • Largo, FL
  • 6 days ago
  • Largo, FL
  • 6 days ago

un HVAC - Membership Coordinator (customer service) (Largo / Seminole) Sun Up Services (Cooling & Heating) image 1 of 1 1590 Seminole Blvd compensation: based on qualifications and experience...

Client Services Coordinator

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 7 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 7 days ago

Reports To: Sr. Director of Client Solutions Classification: Exempt Department: Sales Position Type: Full-Time At SmartChoice, we're reshaping the way businesses communicate, connecting them with...

Customer Experience Manager

  • Tampa, FL (21 miles from Largo, FL)
  • 8 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 8 days ago

Build Your Career with Ashley Are you a customer service professional who not only thinks logically and analytically, but also displays creativity in your problem-solving? Do you want to be a part...

Demographic Data for Largo, FL

Moving to Largo, FL? Find some basic demographic data about Largo, FL below.


Local
National
105,948
3,004
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in Largo, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Largo, FL offer the following education background
Bachelor's Degree
37.8%
High School or GED
21.0%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.6%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Largo, FL
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Manager Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »