Customer Service Manager Jobs in Lake Worth, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Association Banking Customer Success Manager
- Palm Beach Gardens, FL (12 miles from Lake Worth, FL)
- moments ago
- Palm Beach Gardens, FL (12 miles from Lake Worth, FL)
- moments ago
Association Banking Operations Manager United Community is seeking a highly skilled Association Banking Operations Manager. In this role, you will oversee the operational aspects of the...
Client Service Manager - Water Resources
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 14 hours ago
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 14 hours ago
Job Title - Client Service Manager - Water Resources Location - Minneapolis, Minnesota, West Palm Beach Florida Job Type - Hybrid, Onsite ABOUT STANLEY CONSULTANTS Improving Lives Since 1913....
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 1 day ago
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 1 day ago
Title: Client Services Coordinator Reports to: Director of Client Services Location: Delray Beach, FL Schedule: Full-Time | Onsite | Exempt COMPANY SUMMARY Pero Family Farms is a market share...
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 1 day ago
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 1 day ago
Title: Client Services Manager Reports to: Director of Client Services Location: Delray Beach, FL Schedule: Full-Time | Onsite | Exempt COMPANY SUMMARY Pero Family Farms is a market share leader...
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 2 days ago
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 2 days ago
We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Customer Experience Manager - 6051
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 3 days ago
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 3 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 6 days ago
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 6 days ago
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since...
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 6 days ago
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 6 days ago
ModMed is hiring a driven Customer Success Manager to join our positive, passionate, and high-performing Customer Success team focused on collaborating with leadership and teams across the...
Client Service Coordinator- Part Time
- Royal Palm Beach, FL (10 miles from Lake Worth, FL)
- 12 days ago
- Royal Palm Beach, FL (10 miles from Lake Worth, FL)
- 12 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 13 days ago
- Delray Beach, FL (11 miles from Lake Worth, FL)
- 13 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Customer Experience Manager - 918
- Deerfield Beach, FL (22 miles from Lake Worth, FL)
- 14 days ago
- Deerfield Beach, FL (22 miles from Lake Worth, FL)
- 14 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Lead - Part-Time
- Lake Park, FL (12 miles from Lake Worth, FL)
- 15 days ago
- Lake Park, FL (12 miles from Lake Worth, FL)
- 15 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and...
Deputy Manager - Customer Service
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 18 days ago
- Boca Raton, FL (18 miles from Lake Worth, FL)
- 18 days ago
Deputy Manager - Customer Service About Cipla: Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare...
Customer Experience Manager-PT
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 20 days ago
- West Palm Beach, FL (6 miles from Lake Worth, FL)
- 20 days ago
Store - PALM BEACH-WEST PALM BEACH, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Demographic Data for Lake Worth, FL
Moving to Lake Worth, FL? Find some basic demographic data about Lake Worth, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Lake Worth, FL
Highest Education Level
Customer Service Managers in Lake Worth, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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