Customer Service Manager Jobs in Altamonte Springs, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 hours ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 hours ago
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward...
Manager Client Services - Enterprise - East
- Lake Mary, FL (6 miles from Altamonte Springs, FL)
- 1 day ago
- Lake Mary, FL (6 miles from Altamonte Springs, FL)
- 1 day ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
- Deland, FL (22 miles from Altamonte Springs, FL)
- 2 days ago
- Deland, FL (22 miles from Altamonte Springs, FL)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 3 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 3 days ago
Data Entry the position involves high-volume data entry: entering correspondence received via email, mail, or web inquiry into our complaint handling system, notating accounts Routing...
Customer Experience Manager 6099
- Winter Springs, FL (5 miles from Altamonte Springs, FL)
- 4 days ago
- Winter Springs, FL (5 miles from Altamonte Springs, FL)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Buiness Administrator/ Customer Service Manager
- Sanford, FL (12 miles from Altamonte Springs, FL)
- 5 days ago
- Sanford, FL (12 miles from Altamonte Springs, FL)
- 5 days ago
5years Previous supervisory/management eperience >3 Years Attention to detail, particularly with regard to data collection and customer data accuracy Strong Office systems - G Suite, Trello, etc...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 5 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 5 days ago
Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe...
Customer Experience Manager - Victoria's Secret - The Mall at Millenia - Orlando, FL
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Vice President, Client Service Manager II (Strategic Account Management)
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
Vice President, Client Service Manager II (Strategic Account Management) At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 8 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 8 days ago
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and...
- Longwood, FL (3 miles from Altamonte Springs, FL)
- 9 days ago
- Longwood, FL (3 miles from Altamonte Springs, FL)
- 9 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 10 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 10 days ago
Job description Overview Our client, a leading provider of moving, storage, and logistics services, is seeking a dedicated and detail-oriented Customer Service Coordinator to join their team on a...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 11 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 11 days ago
Manager Customer Support JetBlue Airways Corporation - 3.9 Orlando, FL Job Details Estimated: $59.5K - $78.6K a year 1 day ago Qualifications Spanish Sales Customer service Research Microsoft...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 days ago
What you will do on your journey with WebBeds. As the Operations Account Manager, you will play a critical role in fostering strong client relationships, ensuring seamless operational performance,...
Customer Service Coordinator - OrderID: 4355
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 12 days ago
Overview: Our client, a leading provider of moving, storage, and logistics services, is seeking a dedicated and detail-oriented Customer Service Coordinator to join their team on a temp to hire...
Demographic Data for Altamonte Springs, FL
Moving to Altamonte Springs, FL? Find some basic demographic data about Altamonte Springs, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Altamonte Springs, FL
Highest Education Level
Customer Service Managers in Altamonte Springs, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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