Customer Service Manager Jobs in Altamonte Springs, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 7 hours ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 7 hours ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA **Summary** This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part...
- Deland, FL (22 miles from Altamonte Springs, FL)
- 1 day ago
- Deland, FL (22 miles from Altamonte Springs, FL)
- 1 day ago
Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance...
Customer Service Administrator
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI...
Customer Support Supervisor - 55013617
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
Requisition No: 849695 Agency: Department of Transportation Working Title: CUSTOMER SUPPORT SUPERVISOR - 55013617 Pay Plan: SES Position Number: 55013617 Salary: $59,471.98 - $76,963.74 Posting...
Property Manager (Real Estate & Customer Experience Manager)
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 1 day ago
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving...
- Sanford, FL (12 miles from Altamonte Springs, FL)
- 3 days ago
- Sanford, FL (12 miles from Altamonte Springs, FL)
- 3 days ago
Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store....
Account Manager, Client Services (E)
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 3 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 3 days ago
Company Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
Express Employment Professionals is seeking a qualified, full-time, permanent Customer Service Representative for a company located in South Orlando starting immediately! Job Details: Pay Rate -...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
Customer Support Manager Location: Orlando, FL (Remote options available)Overview:The Customer Support Manager will lead our dedicated support team at Build Network TV, ensuring that our customers...
Senior Customer Success Manager, S2P
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
As a Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, maximizing their return on investment, and...
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 6 days ago
OneRail is seeking a proactive and driven Client Service Manager who thrives on delivering exceptional customer success in a rapidly evolving logistics technology startup. As the linchpin between...
Airport Customer Service Manager (MCO)
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 7 days ago
- Orlando, FL (8 miles from Altamonte Springs, FL)
- 7 days ago
Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline -...
- Kissimmee, FL (24 miles from Altamonte Springs, FL)
- 7 days ago
- Kissimmee, FL (24 miles from Altamonte Springs, FL)
- 7 days ago
Client located in Celebration, FL is in search of an experienced Customer Success Manager with Dental Experience. Leading cloud-based software dental solutions company is seeking an experienced...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- Winter Park, FL (4 miles from Altamonte Springs, FL)
- 7 days ago
- Winter Park, FL (4 miles from Altamonte Springs, FL)
- 7 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Demographic Data for Altamonte Springs, FL
Moving to Altamonte Springs, FL? Find some basic demographic data about Altamonte Springs, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Altamonte Springs, FL
Highest Education Level
Customer Service Managers in Altamonte Springs, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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