Call Center Representative Jobs in Woodbridge, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Care Associate Bilingual Russian
- Brooklyn, NY (18 miles from Woodbridge, NJ)
- 2 hours ago
- Brooklyn, NY (18 miles from Woodbridge, NJ)
- 2 hours ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll...
Remote Call Center Representative - Bilingual Spanish
- New York, NY (20 miles from Woodbridge, NJ)
- 13 hours ago
- New York, NY (20 miles from Woodbridge, NJ)
- 13 hours ago
center experience Fluent in Spanish/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...
Remote WorkContact Center Agent 1-Bilingual Chinese (Mostly Remote)
- New York, NY (20 miles from Woodbridge, NJ)
- 16 hours ago
- New York, NY (20 miles from Woodbridge, NJ)
- 16 hours ago
OverviewThis contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email,...
Remote Work- New York, NY (20 miles from Woodbridge, NJ)
- 1 day ago
- New York, NY (20 miles from Woodbridge, NJ)
- 1 day ago
Community Healthcare Network is seeking for a Full-Time Call Center Specialist will be responsible for clear communication with callers and provide assistance that produce customer satisfaction....
Retention Call Center Representative - Bilingual
- New York, NY (20 miles from Woodbridge, NJ)
- 1 day ago
- New York, NY (20 miles from Woodbridge, NJ)
- 1 day ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive...
Remote WorkRemote Bilingual Spanish Call Center Representative
- Long Island City, NY (22 miles from Woodbridge, NJ)
- 4 days ago
- Long Island City, NY (22 miles from Woodbridge, NJ)
- 4 days ago
100% REMOTE CALL CENTER REPRESENTATIVES NEEDED - BILINGUAL SPANISH OPPORTUNITY TO WORK WITH ONE OF THE LARGEST HEALTHCARE ORGANIZATIONS IN THE AREA EQUIPMENT PROVIDED JANUARY 2025 START DATE PAY RATE...
Remote WorkContact Center Representative, Branchburg, NJ
- Branchburg, NJ (23 miles from Woodbridge, NJ)
- 5 days ago
- Branchburg, NJ (23 miles from Woodbridge, NJ)
- 5 days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
- New York, NY (20 miles from Woodbridge, NJ)
- 5 days ago
- New York, NY (20 miles from Woodbridge, NJ)
- 5 days ago
University of Rochester Call Center Representative in Remote Work , New York As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better....
Remote Contact Center Agent I (Bilingual - French)
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
Job Description: Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective...
Remote WorkCall Center Representative Aesthetics & Medical Aesthetics Sales
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
Position Overview: As a Call Center Representative specializing in aesthetics and medical aesthetics sales, you will play a pivotal role in driving lead acquisition and converting inquiries into appointments...
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
- New York, NY (20 miles from Woodbridge, NJ)
- 6 days ago
Truecare Homecare Agency Call Center Operator in Brooklyn , New York Call Center Operator Employment Type Full-Time Compensation $20.00 per hour
Call Center Rep 718-676-8163 Immediate openings
- Brooklyn, NY (18 miles from Woodbridge, NJ)
- 6 days ago
- Brooklyn, NY (18 miles from Woodbridge, NJ)
- 6 days ago
Company located in the Marine Park section of Brooklyn seeks individuals who are outgoing, self-motivated and have a lively personality. Starting salary $16.50 + per hour plus $1000 sign on bonus!...
- New York, NY (20 miles from Woodbridge, NJ)
- 7 days ago
- New York, NY (20 miles from Woodbridge, NJ)
- 7 days ago
Call Center Agent, Leasing (Parker Towers) FLSA Status: Non-Exempt, Hourly Location: New York, NY Worksite Status: Remote/Hybrid Were Beam Living, a multi-family residential property management...
We have openings for call center representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics, assistant teacher, medical call center representative, receptionist...
- New Brunswick, NJ (9 miles from Woodbridge, NJ)
- 15 days ago
- New Brunswick, NJ (9 miles from Woodbridge, NJ)
- 15 days ago
Call Center Associate Culinary & Nutrition The Call Center Associate will: Process room service meal orders Take phone calls for patient food and beverage requests. Assist patients with telephone...
Demographic Data for Woodbridge, NJ
Moving to Woodbridge, NJ? Find some basic demographic data about Woodbridge, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Woodbridge, NJ
Highest Education Level
Call Center Representatives in Woodbridge, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »