Call Center Representative Jobs in Roseland, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Customer Service-I
- New York, NY (16 miles from Roseland, NJ)
- 8 hours ago
- New York, NY (16 miles from Roseland, NJ)
- 8 hours ago
J ob Details Client DoorDash Title Call Center Customer Service-I Location RO, USA, NY, New York, 200 Fifth Ave Description Remote Position Hours/Shifts: 4 roles and 4 shifts, DD needs one person...
Remote WorkCall Center Rep 718-676-8163 Immediate openings
- Brooklyn, NY (18 miles from Roseland, NJ)
- 1 day ago
- Brooklyn, NY (18 miles from Roseland, NJ)
- 1 day ago
Company located in the Marine Park section of Brooklyn seeks individuals who are outgoing, self-motivated and have a lively personality. Starting salary $16.50 + per hour plus $1000 sign on bonus!...
REMOTE Call Center Representative
- New York, NY (16 miles from Roseland, NJ)
- 4 days ago
- New York, NY (16 miles from Roseland, NJ)
- 4 days ago
Remote Call Center Sales Inbound/Outbound Job Description We are seeking phone agents to handle outbound prospective customer leads through our dialer system. The primary role involves screening...
Remote WorkTreasury Management Client Support Specialist
- Woodbridge, NJ (18 miles from Roseland, NJ)
- 4 days ago
- Woodbridge, NJ (18 miles from Roseland, NJ)
- 4 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Company Summary $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...
Contact Center Representative - Edison
- Edison, NJ (21 miles from Roseland, NJ)
- 7 days ago
- Edison, NJ (21 miles from Roseland, NJ)
- 7 days ago
Contact Center Representative - EdisonHMH HOSPITALS CORPORATIONEdison, New Jersey Apply ( + **Requisition #** 2024-140190 + **Shift** Day + **Status** Full Time with Benefits **Overview** Our team...
Contact Center Representative I - Hybrid
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
QUALIFICATIONS: High School Diploma required. 2+ years' work experience required, with call center experience strongly preferred....
- New York, NY (16 miles from Roseland, NJ)
- 9 days ago
- New York, NY (16 miles from Roseland, NJ)
- 9 days ago
un Call Center Operator (Midtown East) compensation: 18hr employment type: job title: Call Center Operator Call Center Operator Must have previous experience working in a large Call Center...
FULLY REMOE Call Center Representative
- Hoboken, NJ (15 miles from Roseland, NJ)
- 10 days ago
- Hoboken, NJ (15 miles from Roseland, NJ)
- 10 days ago
TekSystems is currently hiring for FULLY Remote Call Center Representatives. These positions must sit in the US and be able to work EST times....
Remote Work- Brooklyn, NY (18 miles from Roseland, NJ)
- 11 days ago
- Brooklyn, NY (18 miles from Roseland, NJ)
- 11 days ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll...
- New York, NY (16 miles from Roseland, NJ)
- 11 days ago
- New York, NY (16 miles from Roseland, NJ)
- 11 days ago
Pay Range: $17.00 - $22.50 EXCITING OPPORTUNITY AWAITS! NEW STORE OPENING IN CLIFTON PARK, NY! Join our dynamic team as we embark on a thrilling journey with our newest retail destination POSITION...
Retention Call Center Agent - Paid Training Provided
- Roseland, NJ
- 16 days ago
- Roseland, NJ
- 16 days ago
Company Summary $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...
Call Center Representative (REMOTE MUST BE IN NY)
- New York, NY (16 miles from Roseland, NJ)
- 17 days ago
- New York, NY (16 miles from Roseland, NJ)
- 17 days ago
REMOTE- Client Relations Associate MUST BE LOCAL TO Midtown Manhattan l Open-ended Contract THIS IS A CALL CENTER JOB SERIOUS INQUIRIES ONLY Starting pay $18/hr - opportunity for pay increases...
Remote Work- Newark, NJ (9 miles from Roseland, NJ)
- 17 days ago
- Newark, NJ (9 miles from Roseland, NJ)
- 17 days ago
Answer incoming customer telephone calls and log all calls Work across multiple programs and phone lines and ability to transfer calls Promote participation in energy efficiency programs that the...
Remote Work- New Brunswick, NJ (24 miles from Roseland, NJ)
- 17 days ago
- New Brunswick, NJ (24 miles from Roseland, NJ)
- 17 days ago
Call Center Associate Culinary & Nutrition The Call Center Associate will: Process room service meal orders Take phone calls for patient food and beverage requests. Assist patients with telephone...
Demographic Data for Roseland, NJ
Moving to Roseland, NJ? Find some basic demographic data about Roseland, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Roseland, NJ
Highest Education Level
Call Center Representatives in Roseland, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Customer Relations
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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