Call Center Representative Jobs in Evesham, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center / Customer Service
- Florence, NJ (19 miles from Evesham, NJ)
- 6 hours ago
- Florence, NJ (19 miles from Evesham, NJ)
- 6 hours ago
involves handling customer inquiries, resolving issues, providing product information, and processing orders, while maintaining a positive and helpful customer experience. Here's a more detailed...
Bilingual Spanish Call Center Representative
- Mount Laurel, NJ (7 miles from Evesham, NJ)
- 13 days ago
- Mount Laurel, NJ (7 miles from Evesham, NJ)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Box Office/Call Center Specialist PT (Required: Sa/Su/Th or F)
- Philadelphia, PA (15 miles from Evesham, NJ)
- 19 days ago
- Philadelphia, PA (15 miles from Evesham, NJ)
- 19 days ago
Box Office & Call Center Specialist Part-Time, 24 hours per week ($18.35 hour) Schedule: Saturday, Sunday Required & Thursday or Friday Required Primary Function: As the first point of contact...
- Camden, NJ (12 miles from Evesham, NJ)
- 19 days ago
- Camden, NJ (12 miles from Evesham, NJ)
- 19 days ago
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical...
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Lansdowne, PA (19 miles from Evesham, NJ)
- 19 days ago
- Lansdowne, PA (19 miles from Evesham, NJ)
- 19 days ago
Randstad is partnering with a company that is looking for an experienced Client Support Specialist ***THIS IS A DIRECT HIRE OPPORTUNITY*** Account Manager (Direct Hire Opportunity) Location:...
Front Desk Receptionist/Call Center Representative
- Willow Grove, PA (23 miles from Evesham, NJ)
- 20 days ago
- Willow Grove, PA (23 miles from Evesham, NJ)
- 20 days ago
['Rheumatology Specialty Center', '3.3', 'Front Desk Receptionist/Call Center Representative', 'Easy Apply', 'Willow Grove, PA'][]...
Call Center Specialist - Jenkintown, PA
- Jenkintown, PA (20 miles from Evesham, NJ)
- 26 days ago
- Jenkintown, PA (20 miles from Evesham, NJ)
- 26 days ago
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling...
Call Center / Customer Service Representative
- Philadelphia, PA (15 miles from Evesham, NJ)
- 28 days ago
- Philadelphia, PA (15 miles from Evesham, NJ)
- 28 days ago
Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...
Patient Service Representative - Call Center
- Philadelphia, PA (15 miles from Evesham, NJ)
- 30+ days ago
- Philadelphia, PA (15 miles from Evesham, NJ)
- 30+ days ago
Title Patient Service Representative - Call Center EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard...
- Glenside, PA (22 miles from Evesham, NJ)
- 30+ days ago
- Glenside, PA (22 miles from Evesham, NJ)
- 30+ days ago
Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic,...
Customer Care Ambassador (Call-Center Operator)
- Philadelphia, PA (15 miles from Evesham, NJ)
- 45+ days ago
- Philadelphia, PA (15 miles from Evesham, NJ)
- 45+ days ago
Parkway is seeking an experienced Customer Care Ambassador for its Parking Centric Customer Care Center. The Remote Service Center's main responsibility will be to remotely assist customers across...
Market Research Call Center Agent
- Cherry Hill, NJ (8 miles from Evesham, NJ)
- 60+ days ago
- Cherry Hill, NJ (8 miles from Evesham, NJ)
- 60+ days ago
If you do not live in PA do NOT apply. This is a WORK FROM HOME POSITION but For PA Residents ONLY. IF YOU START IMMEDIATELY YOU WILL RECEIVE A $300 BONUS AFTER WORKING THE FULL SHIFT YOUR FIRST...
Remote Work- Bensalem, PA (17 miles from Evesham, NJ)
- 90+ days ago
- Bensalem, PA (17 miles from Evesham, NJ)
- 90+ days ago
Principal Mission Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in...
Client Support Specialist, Employee Health & Benefits
- Mount Laurel, NJ (7 miles from Evesham, NJ)
- 90+ days ago
- Mount Laurel, NJ (7 miles from Evesham, NJ)
- 90+ days ago
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...
Demographic Data for Evesham, NJ
Moving to Evesham, NJ? Find some basic demographic data about Evesham, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Evesham, NJ
Highest Education Level
Call Center Representatives in Evesham, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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