Call Center Representative Jobs in Edison, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Treasury Management Client Support Specialist
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Contact Center Representative - EdisonHMH HOSPITALS CORPORATIONEdison, New Jersey Apply ( + **Requisition #** 2024-140190 + **Shift** Day + **Status** Full Time with Benefits **Overview** Our team...
Call Center Associate Work from Home $37-$40/HR + Bonuses
- Edison, NJ
- 7 days ago
- Edison, NJ
- 7 days ago
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote WorkFULLY REMOE Call Center Representative
- Hoboken, NJ (24 miles from Edison, NJ)
- 7 days ago
- Hoboken, NJ (24 miles from Edison, NJ)
- 7 days ago
TekSystems is currently hiring for FULLY Remote Call Center Representatives. These positions must sit in the US and be able to work EST times....
Remote WorkClient Support Specialist Princeton University
- Princeton, NJ (17 miles from Edison, NJ)
- 7 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 7 days ago
Client Support Specialist US-NJ-Princeton Job ID: 2025-20452 Type: Full-Time # of Openings: 1 Category: Information Technology Overview The Client Support Specialist provides IT software and...
- Brooklyn, NY (24 miles from Edison, NJ)
- 7 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 7 days ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll...
- Newark, NJ (19 miles from Edison, NJ)
- 14 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 14 days ago
Answer incoming customer telephone calls and log all calls Work across multiple programs and phone lines and ability to transfer calls Promote participation in energy efficiency programs that the...
Remote Work- New Brunswick, NJ (3 miles from Edison, NJ)
- 14 days ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 14 days ago
Call Center Associate Culinary & Nutrition The Call Center Associate will: Process room service meal orders Take phone calls for patient food and beverage requests. Assist patients with telephone...
Call Center Representative - High Call Volume
- Morristown, NJ (18 miles from Edison, NJ)
- 15 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 15 days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
- Morristown, NJ (18 miles from Edison, NJ)
- 15 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 15 days ago
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and...
- Pennington, NJ (24 miles from Edison, NJ)
- 24 days ago
- Pennington, NJ (24 miles from Edison, NJ)
- 24 days ago
Center Representative Shift: Monday - Friday, 8 AM - 5 PM Pay Rate: $18.50/HR We are seeking a Call Center Representative to join the Abandoned Property Team....
- Bowling Green, NY (22 miles from Edison, NJ)
- 30+ days ago
- Bowling Green, NY (22 miles from Edison, NJ)
- 30+ days ago
Position Overview Call Center Representative are responsible for providing comprehensive high-quality service to all customers....
Contact Center Representative, Branchburg, NJ
- Branchburg, NJ (18 miles from Edison, NJ)
- 30+ days ago
- Branchburg, NJ (18 miles from Edison, NJ)
- 30+ days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
- Princeton, NJ (17 miles from Edison, NJ)
- 60+ days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 60+ days ago
Overview The Client Support Specialist provides IT software and hardware support to faculty, students, and staff at Princeton University. The Client Support Specialist must be familiar with a...
- Hoboken, NJ (24 miles from Edison, NJ)
- 60+ days ago
- Hoboken, NJ (24 miles from Edison, NJ)
- 60+ days ago
Job Description The Division of Information Technology at Stevens Institute of Technology seeks an energetic, passionate, technologically proficient, and service-oriented team player for the...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Edison, NJ
Highest Education Level
Call Center Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Microsoft Outlook
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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