Call Center Representative Jobs in Las Vegas, NV
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Job Description: The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding...
Please note, you need to submit your application before 11:59 p.m. on the date prior to the close date listed. Thank you for your interest in this position. Please note the following important...
Description and Requirements Position Overview: The Customer Service Representative (CSR) position will provide superior customer support and technical support to customers of one of the leading...
un Retention Agent Call Center- $18+ Comission (Sunset Park) McLeod Dr near Sunset compensation: 17 employment type: job title: Retention Agent Retention Call Center Agent $17 Full time M-F Across...
Call Center Reps - Phone Closers Wanted Base pay $400 per week plus commission Are you tired of bouncing from one job to another? Have you been promised a commission plan that is not realistic?...
Call Center Agent PBX Part Time
- Henderson, NV (15 miles from Las Vegas, NV)
- 5 days ago
- Henderson, NV (15 miles from Las Vegas, NV)
- 5 days ago
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Telemarketing Reps Needed! Immediate hire Previous reps welcome Multiple shifts available, weekly pay. Over the phone sales of newspapers throughout the US. Previous telemarketing experience...
Specific Duties, Activities, and Responsibilities Responsible for fulfilling staffing plans for high-volume business operations across multiple requisitions through building strong business...
TEKsystems is hiring 5 Experienced Call Center Representatives in Las Vegas, NV!...
Collection and Retention Call Center Agent - $18+ Commission
- Las Vegas, NV
- 7 days ago
- Las Vegas, NV
- 7 days ago
Collection and Retention Call Center Agent Must have 3rd party collection experience. $18+ Commission Full time M-F Across From Sunset Park Job Summary: We are seeking a highly motivated and...
Join Our Team as a Call Center Representative (CSR)!
- Las Vegas, NV
- 7 days ago
- Las Vegas, NV
- 7 days ago
Our well-established Residential Air Conditioning and Plumbing Company, serving the community for over 40 years, is seeking a full-time Call Center Representative (CSR) to join our friendly and high-energy...
reports/logs as well as required clerical processes and interfacing with other departments Identify customer trends and escalate to the appropriate channels per client and company policies Provide one-call...
Remote WorkJOB TITLE: Customer Care Associate I LOCATION: Las Vegas, Nevada HOURLY RATE: $16.00/Hour Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying...
Bilingual Customer Care Associate I (English/ Spanish)
- Las Vegas, NV
- 9 days ago
- Las Vegas, NV
- 9 days ago
JOB TITLE: Bilingual Customer Care Associate I (Spanish/English) LOCATION: Las Vegas, Nevada HOURLY RATE: $19.00/HR WORK SCHEDULE: Open The Company: Sunbit builds financial technology for real...
Remote Call Center Customer Service Rep $18.50hr
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 15 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 15 days ago
MINIMUM QUALIFICATIONS: 1 year recent customer service or call center experience START DATE: April 25, 2025 SCHEDULE: You must be available to work any 40 hour work week between 7:30am-6:30pm EST Monday...
Remote WorkDemographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Las Vegas, NV
Highest Education Level
Call Center Representatives in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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