Call Center Representative Jobs in Las Vegas, NV
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We are looking for a friendly, detail-oriented Customer Care Associate to join our team. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving...
We are seeking a bilingual (Spanish/English) Call Center Representative to join our remote customer support team....
Remote WorkRetention Call Center Agent MUST HAVE COLLECTION OR RETENTION EXPERIENCE. $17 Full time M-F Across From Sunset Park To Apply send resumes to ...
Job Description: The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding...
Join Our Team as a Call Center Representatives (CSR) and Dispatch
- Las Vegas, NV
- 4 days ago
- Las Vegas, NV
- 4 days ago
Our well-established Residential Air Conditioning and Plumbing Company, serving the community for over 40 years, is seeking a full-time Call Center Representative (CSR) and Dispatch to join our friendly...
Join Our Team as a Call Center Representative (CSR) and Dispatch
- Las Vegas, NV
- 4 days ago
- Las Vegas, NV
- 4 days ago
Our well-established Residential Air Conditioning and Plumbing Company, serving the community for over 40 years, is seeking a full-time Call Center Representative (CSR) and Dispatch to join our friendly...
HomeGuard, Incorporated is looking for a dependable and reliable Customer Care Representative, in our Las Vegas facility. The ideal candidate will have strong Customer Care and sales skills with...
Remote WorkJOB TITLE: Bilingual Customer Care Associate I (Spanish/English) LOCATION: Las Vegas, Nevada HOURLY RATE: $19.00/HR WORK SCHEDULE: Open The Company: Sunbit builds financial technology for real...
JOB TITLE: Customer Care Associate I LOCATION: Las Vegas, Nevada HOURLY RATE: $16.00/Hour Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying...
Part -Time Student Assistance Team Representative - Call Center - FY 2025
- Las Vegas, NV
- 9 days ago
- Las Vegas, NV
- 9 days ago
Part -Time Student Assistance Team Representative - Call Center - FY 2025 College of Southern Nevada Las Vegas, NV Full-time Other Posted on March 18, 2025 Part -Time Student Assistance Team...
Customer Care Associate Job Category: Customer Service Requisition Number: CUSTO001562 Posting Details Posted: March 27, 2025 Full-Time Remote Locations Showing 1 location Las Vegas, NV 89118, USA...
Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONES journey. About SmartStop Self Storage SmartStop Self Storage is a diversified real estate company in the...
Remote WorkAbout the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone....
center experience 6 months to a year of customer service experience Use all equipment associated with the position, including but not limited to computer keyboard, PBX NEC console system, Agilysys...
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Las Vegas, NV
Highest Education Level
Call Center Representatives in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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