Call Center Representative Jobs in Mililani, HI

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Call Center Associate

Kapolei, HI (9 miles from Mililani, HI)
3 days ago

Kapolei, HI (9 miles from Mililani, HI)
3 days ago

Call Center Associate Req #765 HSFCU Call Center, Kapolei, Hawaii, United States of America Job Description Posted Tuesday, July 22, 2025 at 10:00 AM Hawaii State FCU is looking for hardworking...

Weekend Call Center Representative (Hybrid) O?ahu-Based

Honolulu, HI (11 miles from Mililani, HI)
3 days ago

Honolulu, HI (11 miles from Mililani, HI)
3 days ago

Part-time, Weekend Call Center Representative (Hybrid) - O?...

$20 Bank Call Center Rep WEEKLY PAY - Career Growth Potential

Honolulu, HI (11 miles from Mililani, HI)
5 days ago

Honolulu, HI (11 miles from Mililani, HI)
5 days ago

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining...

$18/h Security Call Center Rep 6am-2pm Shift WEEKLY Pay

Honolulu, HI (11 miles from Mililani, HI)
5 days ago

Honolulu, HI (11 miles from Mililani, HI)
5 days ago

center experience preferred Previous customer service experience required This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with...

Banking/Teller Call Center Rep - WEEKLY Pay - $20/h

Honolulu, HI (11 miles from Mililani, HI)
12 days ago

Honolulu, HI (11 miles from Mililani, HI)
12 days ago

Customer Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Issue Resolution: Efficiently and accurately resolve customer issues,...

Customer Relations Associate

Kapolei, HI (9 miles from Mililani, HI)
22 days ago

Kapolei, HI (9 miles from Mililani, HI)
22 days ago

Customer Relations Associate Customer Relations Associate locations West Oahu time type Full time posted on Posted 2 Days Ago job requisition id R3442 The Customer Relations Associate greets all...

Security Call Center Representative - $18/hr - Weekly Pay - Start ASAP - Parking Provided

Honolulu, HI (11 miles from Mililani, HI)
30+ days ago

Honolulu, HI (11 miles from Mililani, HI)
30+ days ago

Additional Skills & Qualifications + Call center experience preferred. + Previous customer service experience required. + Dependable: Reliable and trustworthy. + People-oriented: Enjoys interacting...

Client Relations Specialist (Japanese Speaking)

Honolulu, HI (11 miles from Mililani, HI)
30+ days ago

Honolulu, HI (11 miles from Mililani, HI)
30+ days ago

As a Client Relations Specialist (Japanese Speaking), you are the primary liaison to our international customers during the follow-up process of incomplete paperwork/monies for contracts and...

Client Relations Specialist

Honolulu, HI (11 miles from Mililani, HI)
60+ days ago

Honolulu, HI (11 miles from Mililani, HI)
60+ days ago

As a Client Relations Specialist, you are the primary liaison to our customers during the follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase....

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Demographic Data for Mililani, HI

Moving to Mililani, HI? Find some basic demographic data about Mililani, HI below.

Median Age

Average Household Income

Home Value vs Household Income in Mililani, HI

Local

National

Total Population

54,732

Number of Businesses

480

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Mililani, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Mililani, HI offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Mililani, HI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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