Call Center Representative Jobs in Fort Shafter, HI

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 16 Jobs

IT Call Center Representative

Laie, HI (19 miles from Fort Shafter, HI)
7 hours ago

Laie, HI (19 miles from Fort Shafter, HI)
7 hours ago

Students may only have 5 open job applications at a time. Work Experience: Entry-Level (Foundational) Work Experience Description: Suitable for students with basic foundational knowledge and...

Call Center Representative (Honolulu, HI)

Honolulu, HI (2 miles from Fort Shafter, HI)
7 hours ago

Honolulu, HI (2 miles from Fort Shafter, HI)
7 hours ago

Paladin Consulting is currently hiring a Customer Service Representative/Call Center to join our team working onsite at our client's office located in Honolulu, HI. We work with companies that...

Customer Relations Associate

Kapolei, HI (12 miles from Fort Shafter, HI)
1 day ago

Kapolei, HI (12 miles from Fort Shafter, HI)
1 day ago

Customer Relations Associate Customer Relations Associate locations West Oahu time type Part time posted on Posted 3 Days Ago job requisition id R3309 The part-time Customer Relations Associate...

Medical Insurance Call Center Representative - $20/hr - Weekly Pay - Start ASAP

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

This position is fully in-person on Oahu** Description Assist customers in a timely and accurate manner through phone interactions. Maintain performance standards for quantity, timeliness,...

Bank Call Center Representative - $20/hr - Weekly Pay - Parking Provided

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

Bank Call Center Representative - $20/hr - Weekly Pay - Parking Provided (part of Allegis Group) 3.8 3.8 out of 5 stars Honolulu, HI 96801 **This position is fully in-person on Oahu** Description We...

Security Call Center Representative - $18/hr - Weekly Pay - Start ASAP - Parking Provided

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

Honolulu, HI (2 miles from Fort Shafter, HI)
1 day ago

Additional Skills & Qualifications Call center experience preferred. Previous customer service experience required. Dependable: Reliable and trustworthy....

Bank Call Center Representative - $20/hr - Weekly Pay - Start Next Week!

Honolulu, HI (2 miles from Fort Shafter, HI)
3 days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
3 days ago

This position is fully in-person on Oahu** Job Summary: The Call Center Representative is responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and...

Call Center Representative

Pearl City, HI (5 miles from Fort Shafter, HI)
5 days ago

Pearl City, HI (5 miles from Fort Shafter, HI)
5 days ago

Under the direction of the Senior Call Center Representative and Call Center Manager, assist members via telephone and other communication channels providing prompt, quality, efficient and accurate...

Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY!

Honolulu, HI (2 miles from Fort Shafter, HI)
6 days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
6 days ago

Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY! (part of Allegis Group) 3.8 3.8 out of 5 stars Honolulu, HI 96801 Weekly Pay Near the airport Description Notify customers of alarm and...

Sr Email/Chat Contact Center Representative - Banking Support

Honolulu, HI (2 miles from Fort Shafter, HI)
7 days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
7 days ago

Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...

HRES Contact Center Representative I - REMOTE

Honolulu, HI (2 miles from Fort Shafter, HI)
11 days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
11 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : The HR Contact Center Representative is the primary point of contact to help triage and resolve...

Remote Work

Call Center Customer Service Professional- Inbound (Hawaii)

Honolulu, HI (2 miles from Fort Shafter, HI)
13 days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
13 days ago

Description Who is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S....

Call Center Representative

Fort Shafter, HI
30+ days ago

Fort Shafter, HI
30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Call Center Representative

Honolulu, HI (2 miles from Fort Shafter, HI)
30+ days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
30+ days ago

Full-time, Call Center Representative Location: Honolulu Industry: Insurance Schedule: Monday through Friday from 8:00 am to 4:30 pm....

Client Relations Specialist

Honolulu, HI (2 miles from Fort Shafter, HI)
30+ days ago

Honolulu, HI (2 miles from Fort Shafter, HI)
30+ days ago

As a Client Relations Specialist, you are the primary liaison to our customers during the follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase....

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Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Fort Shafter, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Fort Shafter, HI offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Fort Shafter, HI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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