Call Center Representative Jobs in Ewa Beach, HI
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Bank Call Center Representative - $20/hr - Weekly Pay - Start Next Week!
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 1 day ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 1 day ago
This position is fully in-person on Oahu** Job Summary: The Call Center Representative is responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and...
- Pearl City, HI (7 miles from Ewa Beach, HI)
- 2 days ago
- Pearl City, HI (7 miles from Ewa Beach, HI)
- 2 days ago
Under the direction of the Senior Call Center Representative and Call Center Manager, assist members via telephone and other communication channels providing prompt, quality, efficient and accurate...
Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY!
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 3 days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 3 days ago
Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY! (part of Allegis Group) 3.8 3.8 out of 5 stars Honolulu, HI 96801 Weekly Pay Near the airport Description Notify customers of alarm and...
Sr Email/Chat Contact Center Representative - Banking Support
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 5 days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 5 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
HRES Contact Center Representative I - REMOTE
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 9 days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 9 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : The HR Contact Center Representative is the primary point of contact to help triage and resolve...
Remote WorkCall Center Customer Service Professional- Inbound (Hawaii)
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 11 days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 11 days ago
Description Who is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S....
- Fort Shafter, HI (7 miles from Ewa Beach, HI)
- 27 days ago
- Fort Shafter, HI (7 miles from Ewa Beach, HI)
- 27 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 28 days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 28 days ago
Full-time, Call Center Representative Location: Honolulu Industry: Insurance Schedule: Monday through Friday from 8:00 am to 4:30 pm....
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 30+ days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 30+ days ago
As a Client Relations Specialist, you are the primary liaison to our customers during the follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase....
Autism Services - Medical Call Center Customer Service Rep
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 45+ days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 45+ days ago
Must reside in Hawaii to apply for this position Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans,...
Client Relations Specialist (Japanese Speaking)
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 90+ days ago
- Honolulu, HI (10 miles from Ewa Beach, HI)
- 90+ days ago
Why do Team Members Like Working for us? We offer an excellent benefits package to our full-time Team Members that include: Pay Range: $33.65 per hour Benefits on day one Daily Pay - get your...
Demographic Data for Ewa Beach, HI
Moving to Ewa Beach, HI? Find some basic demographic data about Ewa Beach, HI below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Ewa Beach, HI
Highest Education Level
Call Center Representatives in Ewa Beach, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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