Customer Service Representative Jobs in Oklahoma City, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description The NISC IV group at Leidos currently has an opening for a Product/Customer Service Technician to work in our Oklahoma City, OK office. This is an exciting opportunity to use your...
Part-Time: Customer Service Associate & Library Technical Assistant
- Oklahoma City, OK
- 1 hour ago
- Oklahoma City, OK
- 1 hour ago
Position Details Req ID: req19473 Position Title: Part-Time: Customer Service Associate & Library Technical Assistant Position Type: Temporary/Seasonal Position Number: JV9975 OSU Campus: Tulsa...
CSR Customer Service Representative. Front counter on afternoon shift. 10am to 6 pm Monday through Friday +every other Saturday 9am to 2pm. In business since 1958 at 3009 N. Pennsylvania....
Customer Service Associate - Temporary
- Edmond, OK (13 miles from Oklahoma City, OK)
- 22 hours ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Requisition Number:** 198478 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various...
Pay: $21- $25 EXAMPLE OF WORK PERFORMANCE: Provides leadership, direct supervision when Dept. Manager is not present. Assisting external and internal customers for multiple locations over the...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Provides assignment support for open/pending assignments by contacting jurisdictions, municipalities, and documenting various system applications according to procedures and program requirements.
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Job Posting Title Automotive Customer Service and Case Management Representative (Remote)
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
Then a remote Customer Service Representative position at Concentrix is just the right place for you!...
Remote WorkHiring immediately for seasonal positions!Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the...
Customer Service Representative (Healthcare)
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
Overview Our mission is Better Health. Our passion is helping others. Whats Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a...
Customer Service Representative
- Tuttle, OK (19 miles from Oklahoma City, OK)
- 2 days ago
- Tuttle, OK (19 miles from Oklahoma City, OK)
- 2 days ago
Service Representative, Customer Service, Representative, Customer Engagement, Retail...
Customer Service Representative
- Bethany, OK (8 miles from Oklahoma City, OK)
- 2 days ago
- Bethany, OK (8 miles from Oklahoma City, OK)
- 2 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma City, OK
Highest Education Level
Customer Service Representatives in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reimbursement
- Reception
- Cashier Skills
- Energetic
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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