Customer Service Representative Jobs in Cherry Hill, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 257 Jobs
Liberty Vet Pets

Customer Relations

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Customer Service Representative

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 14 days ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 14 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Service Representative $17 hourly

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • moments ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • moments ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Retail Customer Service Team Member-1

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 hour ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 hour ago

Store - PHI-ROOSEVELT, PADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate - Temporary

  • Willingboro, NJ (9 miles from Cherry Hill, NJ)
  • 1 hour ago
  • Willingboro, NJ (9 miles from Cherry Hill, NJ)
  • 1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

  • Willow Grove, PA (16 miles from Cherry Hill, NJ)
  • 1 hour ago
  • Willow Grove, PA (16 miles from Cherry Hill, NJ)
  • 1 hour ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Remote Customer Service Representative

  • Blue Bell, PA (20 miles from Cherry Hill, NJ)
  • 7 hours ago
  • Blue Bell, PA (20 miles from Cherry Hill, NJ)
  • 7 hours ago

Insight Global is hiring for Outbound Customer Service Representatives to join one of our large healthcare call center teams....

Remote Work

Customer Service Associate

  • Philadelphia, PA (9 miles from Cherry Hill, NJ)
  • 9 hours ago
  • Philadelphia, PA (9 miles from Cherry Hill, NJ)
  • 9 hours ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...

Restaurant Foods Customer Service

  • Yardley, PA (21 miles from Cherry Hill, NJ)
  • 9 hours ago
  • Yardley, PA (21 miles from Cherry Hill, NJ)
  • 9 hours ago

Location: 925 Vansant Drive Yardley, PA 19067 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part...

Pharmacy Customer Service Associate

  • King of Prussia, PA (22 miles from Cherry Hill, NJ)
  • 10 hours ago
  • King of Prussia, PA (22 miles from Cherry Hill, NJ)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Representative, Customer Service - New Patient Care

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 13 hours ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 13 hours ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Remote Customer Service Representative - Optum

  • Blue Bell, PA (20 miles from Cherry Hill, NJ)
  • 16 hours ago
  • Blue Bell, PA (20 miles from Cherry Hill, NJ)
  • 16 hours ago

Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....

Remote Work

Surety Client Advocate- Sales Support

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 16 hours ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 16 hours ago

**Position Overview:** The Real Estate Surety Sales Professional is responsible for developing and managing relationships with clients in the real estate sector, providing them with WTWs...

Customer Service Associate-Walk In Center

  • Camden, NJ (5 miles from Cherry Hill, NJ)
  • 1 day ago
  • Camden, NJ (5 miles from Cherry Hill, NJ)
  • 1 day ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Rep

  • Boothwyn, PA (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Boothwyn, PA (24 miles from Cherry Hill, NJ)
  • 1 day ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Demographic Data for Cherry Hill, NJ

Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.


Local
National
74,578
2,710
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Cherry Hill, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cherry Hill, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
27.0%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cherry Hill, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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