FInd Your Niche: Cracking the Communication Code

Cracking the Communication Code at Your Workplace

Chad Twaro profile picture
by: Chad Twaro
Originally Published: August 17, 2023

Communication in the workplace often comes with its code. Meetings full of acronyms and infuriating jargon can irritate even the most dedicated employees. Still, communication is one of the most important soft skills to develop if you are going to advance in your career.

Effective Communication in the Workplace

Whether your job is customer-facing or behind the scenes, chances are you have to deal with people in your day-to-day role. On today’s episode of Find Your Niche: A Career Podcast, Career Coach Lori Cole delves into workplace communication. The show’s topics include:

•    The art of active listening
•    Mastering your non-verbal cues
•    Zoom meeting tips
•    Email etiquette

Beyond discussing these valuable communication tools, Cole also speaks with Abby Runk, Client Success Manager (Public Sector) with WalkMe, about:

•    How she managed her career transition from educator to media specialist to customer success (and now client success) manager.
•    What challenges she faced, and how she overcame them in her career transition.
•    The role she sees AI playing in managing customer success.
•    What advice she has for others looking to break into customer success.

 

Communicate Your Value to Employers

Register today and access more tools (such as the Salary Research Tool) to improve your career.

Get Started
Or, use your email address:

We value your privacy.

 

Enjoy the full episode to learn the keys to effective communication in the workplace, and subscribe to Find Your Niche: A Career Podcast for more advice to help your professional life flourish. You can also view additional content on our YouTube channel.

 


Sign In or Register to access all articles and insider tips for help in your job search.

Search for Customer Service Jobs

RELATED JOBS
Customer Service Associate - Entry Level
Event Horizon Dynamics
Columbus, OH

At Amplified Connections, Inc., we are a purpose-driven organization committed to making a...

Customer Service Representative
Family Dollar
Gahanna, OH

CUSTOMER SERVICE REPRESENTATIVE Location 445 AGLER RD, Gahanna, Ohio, 43230Job Id 210903BR Store...

Inbound Customer Service Agent - Consumer Relations (Remote)
GE Appliances
Columbus, OH

At GE Appliances, a Haier company, we come together to make "good things, for life." As the...

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
GE Appliances
Columbus, OH

At GE Appliances, a Haier company, we come together to make "good things, for life." As the...

Customer Success Manager (CSM) - Exchange
Bold Penguin
Dublin, OH

Customer Success Manager (CSM) - Exchange Bold Penguin is a leading integrated digital solution...

Find a Job »

Find the Right Job Faster

Create Your FREE Account Today to Unlock Exclusive Career Tools
  • Get personalized job matches sent to your inbox every day
  • Connect directly with employers before your competition
  • Advance your career with expert advice on interviewing, salary negotiation, and more
iHire brandmark

We value your privacy