Customer Service Representative

Why you'll love working here:

• Benefits- Full medical, dental and vision benefits + 401(k) with a 4% company match
• Paid Training
• Paid Time Off
• Base + Commission Pay
• Flexible Scheduling
• Monthly bonuses
• Employee assistance program- Mental health is just as important as physical health. Our #moveheroes are provided with resources to access programs that fit their needs.

Job description

Launch your career with TWO MEN AND A TRUCK as an inside sales representative! Now hiring enthusiastic, sales-focused individuals that will serve as the first point of contact for our customers. You will ensure a world-class customer service and sales experience as you provide moving quotes and answer questions about our products and services.

Because moving is stressful, we seek candidates with a commitment to building relationships and exceeding expectations. As a sales representative you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.

Job Responsibilities

• Respond to inbound customer inquiries via phone or web
• Recommend and sell solutions according to the customer's needs for moving services, boxes, supplies and equipment through a consultative sales process
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers both pre-move and post-move to ensure satisfaction
• Proactively resolve customer concerns, complaints or customer service issues
• Participate in other sales, marketing and networking activities in addition to charitable move coordination

Job Requirements

• Customer service or sales background a plus (including servers, bartenders, or office staff looking to grow)
• Must be detail oriented with creative problem-solving skills
• Excellent customer service skills focusing on effective listening and communication
• Must be friendly and high energy
• Ability to multi-task and stay organized
• Basic computer literacy and intermediate typing skills
• Ability to pass a background check and drug test
• Bilingual a plus

Job Type: Full-time

Pay: $55,000.00 - $75,000.00+ per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

Ability to Relocate:

• Columbus, OH 43231: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus

Ability to Commute:

• Columbus, OH 43231 (Preferred)

Ability to Relocate:

• Columbus, OH 43231: Relocate before starting work (Preferred)

Work Location: In person