Personal Lines Customer Service Representative

Job Title: Personal Lines Customer Service Representative

Elevate Your Career in the Insurance Industry! Are you passionate about providing exceptional service in a fast-paced, client-centered environment? Do you enjoy building strong relationships and offering personalized solutions that make a difference in people's lives? If so, we have the perfect opportunity for you to join a dynamic team as a Personal Lines Customer Service Representative .

What You’ll Be Doing:

• Own Your Portfolio: Manage a diverse range of personal insurance accounts, delivering tailored solutions that meet the unique needs of each client.
• Provide Expert Advice: Engage with clients to assess their insurance requirements, offering insightful recommendations and competitive quotes that ensure comprehensive coverage.
• Guide Clients Through Claims: Serve as a trusted advisor during the claims process, ensuring a smooth and efficient experience from start to finish.
• Stay Informed: Keep abreast of the latest insurance industry trends, including regulatory updates and new product offerings, to provide clients with cutting-edge advice.
• Build Lasting Relationships: Foster strong, long-term client relationships through personalized service and consistent follow-up that enhances satisfaction and loyalty.

What We’re Looking For:

• Experience: At least 2 years in personal lines insurance, with a solid understanding of policy @types and coverage options.
• Licensing: Must hold an active Property & Casualty insurance license.
• Communication Skills: Strong verbal and written communication skills, with the ability to build rapport and trust with clients.
• Attention to Detail: Excellent organizational skills, with the ability to manage multiple accounts while ensuring no detail is overlooked.
• Customer-Centered Approach: A genuine desire to help others and provide top-tier service.
• Team-Oriented: Ability to work independently, while contributing effectively in a collaborative, team-driven environment.

Bonus Qualifications:

• Education: A Bachelor’s degree in Business, Finance, or a related field (preferred but not required).
• Tech-Savvy: Familiarity with insurance software and CRM systems to streamline processes and enhance client interactions.

Why Join Us? We don’t just offer jobs – we offer career growth! By joining our team, you’ll be part of a supportive environment that values your expertise and encourages your professional development. If you’re ready to take the next step in your insurance career, we want to hear from you!

To apply, please send your resume confidentially to Chloe Wood at ... or reach out via text/call at ....

We look forward to connecting with you!