Customer Service Representative

Title: Customer Service Representative Location: Columbus, OH Duration: Contract to HireOur client, a leading digital bank, hasan immediate need for Customer Service Representatives.The CustomerService Representatives will demonstrate excellent decision-makingabilities, mitigate risk and ensure contractual Service LevelAgreements are adhered to. This role also serves as part of theDigital Support Team by fielding all incoming customer phone callsand various forms of digital communication from clients. Thisposition is responsible for solving customer issues, performingvarious account maintenance requests and providing additionalsupport as necessary to create a seamless one touch resolution foreach customer. This role also requires a high level of dedicationto providing excellent customer service both over the phone andthrough various digital channels.Required Preferred Job Industries Customer Service