Customer Service Representative

  • Rose International
  • Columbus, Ohio
  • Full Time
CUSTOMER SERVICE REPRESENTATIVE

IN Columbus, OH, USA!

Date Posted: 04/01/2025

Hiring Organization: Rose International

Position Number: 480549

Job Title: Customer Service Representative

Job Location: Columbus, OH, USA, 43215

Work Model: Hybrid

Employment Type: Temp to Hire

Estimated Duration (In months): 13

Min Hourly Rate($): 19.00

Max Hourly Rate($): 19.00

Must Have Skills/Attributes: Customer Service

Job Description

Job Title: Customer Service Representative

Job Location: Columbus, OH, USA, 43215

Number of Positions: 10+

Required Education:

High School diploma

Candidates with a recent associate/bachelor's degree can also apply.

Required Training:

Client will provide training, and training will be paid (Need to attend 100%)

Required Qualifications/Skills/Experience:

2+ years' work experience in customer service

General office practices, customer service, and office equipment

Practical written and oral communication skills to interact with customers, team members, and management

Proven ability to operate a CRT and PC

Financial Services Representative will be responsible for supporting Digital Adoption efforts which entail responding to incoming calls and emails from Plan Sponsors as well as initiating outbound calls to plans who have not yet adopted the use of the Plan Sponsor .

Job Details:

Provides prompt, efficient service for assigned product and/or service center internal and external customers

Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers, and other Enterprise operating units

Receive and respond to incoming customer/ broker/ agent/ government agency inquiries

Performs other duties as requested

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit . Should you have any questions/concerns, via our secure .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' .
Job ID: 474277484
Originally Posted on: 4/22/2025

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