Entry-Level Customer Service Associate

  • Event Horizon Dynamics
  • Columbus, Ohio
  • Full Time

We are looking for a motivated and customer-focused Entry-Level Customer Service Associate to join our dynamic team. This role is perfect for individuals who enjoy problem-solving, building relationships, and contributing to an exceptional customer experience. As a Customer Service Associate , you will represent the company, ensuring customers receive high-quality service and support while growing professionally within a fast-paced, team-oriented environment.

Key Responsibilities:
  • Customer Interactions: Provide friendly, professional, and efficient customer service to enhance the overall experience.

  • Problem Solving: Address customer inquiries, resolve issues, and offer product or service recommendations to meet their needs.

  • Product Knowledge: Maintain a solid understanding of products and services to assist customers effectively and confidently.

  • Team Collaboration: Work alongside sales and marketing teams to support promotional efforts and help drive business objectives.

  • Customer Retention: Help build customer loyalty by ensuring satisfaction and following up to address any ongoing needs or concerns.

  • Record Keeping: Maintain accurate customer records and handle basic administrative tasks to ensure seamless operations.

  • Brand Representation: Represent the company and its clients with professionalism, enthusiasm, and a customer-first attitude.

Benefits of the Customer Service Associate Position:
  • Comprehensive Training: Receive a structured training program with hands-on mentorship to set you up for success.

  • Career Advancement: Opportunities for growth and promotion into leadership roles within the company.

  • Competitive Pay: Enjoy competitive compensation with performance-based incentives to reward your hard work.

  • Positive Work Environment: Join a team-oriented culture that values collaboration and mutual success.

  • Valuable Experience: Gain essential experience in customer service , sales , and marketing , making this role a great foundation for your career.

Qualifications:
  • Previous experience in customer service , retail , hospitality , or sales is a plus but not required.

  • Strong Communication Skills: A customer-first attitude with the ability to engage effectively with customers and colleagues.

  • Problem-Solving Ability: Comfortably multitask, address challenges, and work well under pressure.

  • Team Player: A positive and adaptable mindset that thrives in a collaborative environment.

  • Willingness to Learn: Desire to grow within the company, with an eagerness to develop new skills and take on more responsibilities.

  • Flexible Availability: Able to work flexible hours, including weekends when needed.

If you're a people-person with a passion for delivering exceptional service and looking for an entry-level opportunity with room for growth, apply today and start your journey with us! We can't wait to see the positive impact you'll bring to our team!

Job ID: 471709896
Originally Posted on: 4/2/2025

Want to find more Customer Service opportunities?

Check out the 43,436 verified Customer Service jobs on iHireCustomerService