Call Center Agent

Our client, a leader in the technology support industry, is seeking a Call Center - Pipeline Fiserv to join their team. As a Call Center - Pipeline Fiserv, you will be part of the customer support department, ensuring a seamless experience for clients using remote deposit and digital check scanner products. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-centric mindset which will align successfully in the organization.

Job Title: Call Center - Pipeline Fiserv

Location: Marietta, GA

Pay Range:

What's the Job?

• Respond to inquiries that are highly complex in nature and diagnose issues.
• Support application, IT hardware, and software products.
• Handle problem recognition, research, isolation, and resolution steps.
• Own issue resolution and coordinate with external resources including product development and external software and hardware partners.
• Provide escalation level technical support.

What's Needed?

• High school diploma or equivalent.
• Minimum 1 year of experience in a technical support role.
• Experience installing and troubleshooting software or hardware.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in technical support and customer service.
• Be part of a team that values collaboration and innovation.
• Develop your skills in troubleshooting and problem resolution.
• Contribute to enhancing customer satisfaction and success.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.