Customer Service Associate - Entry Level

At Amplified Connections, Inc. , we are a purpose-driven organization committed to making a positive impact in our community. We focus on supporting charitable causes through community and retail-based events and fundraising initiatives for nonprofits. Our mission is to provide opportunities for personal growth, encourage teamwork, and help employees unlock their full potential. If you're passionate about creating positive change and contributing to meaningful causes, we invite you to join our team and make a real difference!

Job Summary :
As a Customer Service Associate - Entry Level at Amplified Connections, you will play an important role in running community and retail-based events, outreach campaigns, and directly engaging with customers. This hands-on, dynamic, and fast-paced role requires you to manage day-to-day event operations, answer questions, and raise funds for nonprofit organizations. If you're eager to challenge yourself, grow professionally, and contribute to meaningful causes, this is the role for you!

Youll collaborate with a team and educate the public about nonprofit missions, engage potential donors, and support fundraising efforts. Were looking for individuals who are passionate about customer service, philanthropy, and making a tangible impact in the community.

• Educate the public : Share knowledge about nonprofit missions, goals, and the positive impact of their work, encouraging public support.
• Fundraising : Assist in meeting fundraising goals to support various charitable endeavors and initiatives.
• Event Logistics : Ensure the smooth execution of events by organizing supplies, signage, and event equipment.
• Customer Engagement : Be the primary point of contact for event attendees, answering questions and providing helpful information.
• Promote Participation : Encourage attendees to participate in events and related activities.
• Collect Feedback : Gather insights and feedback from attendees to improve future events and fundraising strategies.
• Track Donations : Accurately process donations and track contribution data.
• Team Collaboration : Work closely with your team to ensure successful event execution.
• Training & Mentoring : Participate in training sessions and assist in the development of new team members.

• Education : High school diploma or equivalent required. A bachelors degree is preferred but not mandatory.
• Skills : Exceptional interpersonal and communication skills, with a strong passion for customer service and supporting charitable causes.
• Personality : Outgoing, positive, and enthusiastic, with a drive to help others.
• Experience : Previous customer service, sales, or event coordination experience is a plus but not required.
• Organizational Skills : Strong time management and organizational skills to ensure smooth event execution.
• Basic Math : Ability to process donations and track fundraising data accurately.
• Commitment : Dedication to supporting nonprofits and promoting social good.
• Transport : Must have a valid drivers license and reliable transportation as this is a traveling role.

• Competitive Salary & Benefits : We offer a competitive salary and benefits package.
• Career Growth : Opportunities for career advancement, leadership development, and professional growth.
• Dynamic Work Environment : A collaborative team where your contributions are valued, and youll make a real impact in the community.
• Hands-On Experience : Gain valuable experience in event marketing, nonprofit fundraising, and community outreach.
• Flexible Hours : Enjoy a healthy work-life balance with flexible working hours.